Basic Business Language
Admission Form
Duration
Six Week
Session Frequency
Three days a week
Total Session
24 (One Hour each)
Medium
Onsite/Online/Hybrid
Basic Business Language
Start your journey to professional communication! This program covers essential workplace vocabulary, email writing, phone etiquette, and common business expressions. Gain confidence in introducing yourself, handling meetings, and communicating effectively in a professional environment. Perfect for beginners entering the business world
Learning Outcomes
By the end of this course, learners will develop fundamental business communication skills, including workplace conversations, professional email writing, basic negotiations, pricing discussions, and sales presentations. They will gain confidence in using industry-specific vocabulary and handling common business interactions effectively.
Course Outline
Week 1: Business Communication Basics
- Common workplace greetings and introductions
- Formal vs. informal communication
- Essential business vocabulary and key phrases
Week 2: Professional Etiquette & Small Talk
- Workplace culture and communication etiquette
- Making small talk with colleagues and clients
- Expressing opinions and asking for clarification
Week 3: Emails & Written Communication
- Writing clear and professional emails
- Basic email structures (inquiries, requests, and responses)
- Common business phrases for written communication
Week 4: Business Meetings & Discussions
- Participating in simple meetings and discussions
- Asking and answering questions professionally
- Expressing agreement, disagreement, and suggestions
Week 5: Basic Negotiation & Pricing Discussions
- Key phrases for negotiation and pricing talks
- Discussing costs, offers, and discounts
- Handling simple objections and counteroffers
Week 6: Sales & Business Presentations
- Introducing products/services with confidence
- Structuring a simple sales pitch
- Handling customer questions and responses
Week 7: Industry-Specific Language & Workplace Scenarios
- Learning key terminology for different industries
- Understanding job roles and workplace interactions
- Role-playing workplace situation
Week 8: Practical Application & Final Assessments
- Real-life business communication role-plays
- Handling workplace challenges with confidence
- Final assessment and feedback